Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

When you register for a consultation, subscribe to our newsletter, or use our contact form, we may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Country of origin
• Language proficiency level
• Course interests

1.2 Non-Personal Information

We may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting
• Pages visited and time spent on pages
• Referral sources

2. How We Use Your Information

We may use the information we collect about you for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our website
• To provide customer support
• To gather analysis or valuable information so that we can improve our website
• To monitor the usage of our website
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other services and events which we offer

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification – the right to have your information corrected if it is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right of restriction – the right to request that we restrict the processing of your personal information
• The right to data portability – the right to be provided with a copy of your personal data in a structured, machine-readable format
• The right to withdraw consent – the right to withdraw your consent at any time where we relied on your consent to process your personal information

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about the cookies we use, please see our Cookie Policy.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone:+1 236-471-8011
• By mail: 789 Granville Street, Vancouver, BC V6Z 1X3, Canada